Privacy Policy & Terms of Use

The Privacy Policy details how (the "Site") collects, uses and shares your online information. Additionally, it discusses the use of "cookies" and user access to third-party websites. By registering as a user, and agreeing to the registration terms and conditions of the Site (the "Terms and Conditions") or by browsing or using the Site, you expressly agree to be bound by the Privacy Policy, and you consent to our collection, usage and sharing of your personal information, as well as any additional information discussed within this Privacy Policy. is a trading name of Dubai Industries & Exports (the "Owner"). The Owner reserves the right to amend, update and change the Privacy Policy at any time. Please review the Privacy Policy on a regular basis to ensure that you are aware of current Site policies and practices.

The Owner may collect and retain information from registered users of the Site including, without limitation (the "Personal Information"):

Name and contact information, including email address, physical address and phone numbers;
Transactional and/or financial information, including credit information and billing records, service and recorded complaints;
Information about product and service subscriptions, usage and preferences and use regarding the Site and
The Owner reserves the right to track your activity with the use of Google Analytics and other such tools.
In order to provide complete functionality and ensure, to the extent possible, safe, secure transactions, the Site uses the Personal Information collected from registered users, amongst other things, to:

Provide access to Site services, including customer support services;
Prevent illegal or prohibited activities that may violate the Terms & Conditions;
Update and customize services and functionality to improve Site efficiency and customer satisfaction;
Contact registered users with targeted marketing and promotional services and provide them with information on important changes and developments to the Site and its services.

The Owner may access a registered user's Personal Information and disclose such Personal Information:

To comply with legal and regulatory requirements;
To selected third parties acting on the Owners behalf as agents, suppliers or service providers;
To ensure proper operation of the Site and its related systems;
To continue to provide improved services to you;
For market research and accounting purposes;
To prevent illegal, offensive or objectionable material from being posted on the Site;
For any purpose that may be required if the Owner enters into a joint venture with, or is sold to, or merged with, another entity.

The Site uses "cookies" which refers to a small text file sent from a server to your hard disk by a website browser. Cookies contain a unique identification number that identifies your browser, but not you, to our computers each time you visit the Site. Cookies allow the Site to authenticate users, customize the Site experience, track user preferences, and receive information on the volume and characteristics of website traffic. Certain Site services are only available through the use of cookies. Some browsers may allow you to decline cookies; doing so, however, will interfere with the functionality of the Site.

Opting Out or Customizing Your Experience: You have the option to opt-out by deleting your browser cookies. In event of any difficulty in opting-out, you can refer to your web browser’s documentation to get more information on how to block or delete cookies directly through your browser settings.

We use IP addresses to analyze trends, administer the Site, track user movement, and collect general demographic information for non-individualized use. IP addresses are not linked to personally identifiable information.

The Site may contain links to other websites. The Owner does not control or affirm the privacy practices of such other sites. We encourage our users to be aware when they leave the Site and read the privacy statements of all other websites that may be accessed through the Site. This Privacy Policy applies solely to information collected by the Owner or any authorized person on the Site.

No data transmission system on the internet can be entirely secure. Accordingly, the Owner cannot guarantee the security of your personal information and/or of the transactions made on the Site. Thank you for visiting and using the Site. We welcome your feedback and suggestions on all Site services. Please fill in the required fields in the ‘Contact Us’ form and send it to us.