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Export FAQ
How do I register with Dubai Exports to become a member?

​You can register online through this ​​link.

Who is eligible to become a Dubai Exports member?

To be a member of Dubai Exports your company must be:

  • A manufacturing company based in the UAE and exporting through a Dubai-based port (airport, seaport or land port).
  • A trading company based in Dubai and exporting from Dubai.
  • A services company based in Dubai.

Who is eligible to become a Dubai Exports member?

​Being a member of Dubai Exports gives you access to a host of export promotion services including:

  • Exhibitions to some of the leading shows in the world under the UAE Pavilion.
  • Focused B2B trade mission to a selection of countries.
  • Access to information such as trade statistics, country reports and industry reports.
  • Access to the Export Assistance Program for qualifying entities.
  • Invitations to training sessions conducted by Dubai Exports.
  • Use of our Export Resource Centre.
  • Opportunity to exhibit your products in our permanent exhibition center.
  • Services provided through Dubai Exports partnerships.
  • Assistance through our overseas offices.

Do I have to pay a registration fee to be a Dubai Exports member?

Becoming a member of Dubai Exports is free.

As a member can I receive Export Advisory services?

Yes, you can. You will need to place your request through the website. Login to your account and fill in the general request form with detailed description of the required advisory assistance. For further assistance you can contact the Exporter Services Department team members.

What type of research reports are provided by Dubai Exports?

Dubai Exports provide exporters with wide range of free publications and reports. Members can benefit from our published trade statistics, trade regulations alerts, export capability reports, sector development reports and much more. Additionally, we publish a monthly newsletter covering our major events and summaries of our latest research reports.

How can I benefit from services provided by the strategic partners of Dubai Exports?

The Partner Export Services are provided to exporters exclusively based on mutual agreements with such partners. From market intelligence and concessions during the exporting process to on-the-ground assistance in overseas markets, the Partner Export Services provides essential elements that drive a successful export business.

What type of training programs are organized by Dubai Exports?

Dubai Exports offers two types of training namely generic skill building which focus on issues such as negotiation, trade finance, etc. The second group of training courses focus on making exporters aware of the opportunities in overseas markets

What is the Export Resource Center?

The Export Resource Center is one of our main services that is available in Dubai Exports Office. The ERC provides a business environment in the heart of Dubai that not only showcases Dubai’s business and export capabilities to the world, but also develops and promotes exporters through value added services.

Export Resource Center embraces two main facilities:

1 - Permanent Exhibition (Made in UAE): allows Dubai Exports members to showcase their product capabilities. Target visitors would include UAE Companies, International Buyers, Investors and International Trade delegations / partners.

Facilities:

  • Provision to physically display Dubai Exports member products, brochures and catalogues.
  • Provision to electronically display Dubai Exports member products.
  • Entire ERC is provided with Wi-Fi access.

2 - Information Center: comprise of physical books, periodicals and trade publication of UAE and rest of the world, segregated as per markets/countries, as also electronic trade databases and information. The information center would also have the “Quiet Rooms”/offices for the use of international partners as also a meeting room to facilitate Buyer- supplier matchmaking discussions.

How do I participate in overseas trade fairs / trade missions organized by Dubai Exports?

You can register online through our website.

How can Dubai Exports assist me to find importers who would be interested in my products / services?

Through participation in leading trade exhibitions, trade missions and inward buyers missions.

How can I find out about upcoming Dubai Exports events?

Check the Dubai Exports calendar on our website or contact one of the employees of Dubai Exports.

How many overseas offices does Dubai Exports have?

10 Offices located in KSA, Egypt, India, Germany, Russia & Brazil.

What are the services provided by Dubai Exports overseas offices?

    ​​
  • Assist and develop Dubai exports with its key trading partners.
  • Create and facilitate export opportunities for Dubai based firms.
  • Maintain and reinforces Dubai’s position as the key sourcing hub within the wider region.
  • Advise on general trading practices within the OTO country.
  • Enhance the wider activities of Dubai Exports through providing ‘on the ground’ support in the following areas: trade shows and exhibitions, trade missions, buyer/exporter matching events, lobbying local authorities to ease import impediments.
  • Provide local country data as well information on tenders, projects etc.
  • Enhance the export competitiveness of Dubai based exporters through the provision of appropriate market intelligence.
  • Promote an awareness and impact of the appropriate Free Trade Agreements (FTAs) through industry or market focused seminars, publications and electronic alerts.
  • Help Dubai exporters formulate and implement their export marketing strategies and trade promotion activities in the local country.
  • Conduct focused training programs to educate and encourage Dubai based exporters to enter the local market.
  • Coordinate the EDC’s activities in the local country and to build stronger relationships with government departments; industry associations; consumer groups etc.
  • Raise the general awareness and perception of Dubai based exports.

What are the assistance programs offered by Dubai Exports?

The Export Assistance Program is one of the assistance programs available to assist small and medium manufacturers by encouraging them to undertake export promotion activities. Companies can apply for reimbursement on the eligible export promotion activities such as market visits and participation in exhibitions.

What is EAP?

Export Assistance Program (EAP) is a government grant available to exporters for their export promotion activities (like participation in Trade Fairs/Exhibitions/ Market Research / Buyer Visits & Trade delegations) to explore new markets for export of their product(s) and commodities from UAE in the initial phase. The complete details of scheme are available in the guidelines. Please click here.

Is EAP grant available in case of direct participation?

Yes, EAP is available in case of direct participation.

What is EAP?

Export Assistance Program (EAP) is a government grant available to exporters for their export promotion activities (like participation in Trade Fairs/Exhibitions/ Market Research / Buyer Visits & Trade delegations) to explore new markets for export of their product(s) and commodities from UAE in the initial phase. The complete details of scheme are available in the guidelines. Please click here.

Is EAP grant available in case of direct participation?

Yes, EAP is available in case of direct participation.

Is EAP grant available for participation in domestic fairs?

Yes, EAP is available for participation in the local fairs/exhibitions.

Is there a limit to the number of EAP grants that can be availed in a financial year?

Yes, two activities in each category i.e. 2 Exhibitions, 2 buyer visits, 2 Market Research & 2 Market Visits per financial year.

Is there any time limit to submit Pre Approval Form, before the execution of the activity?

As per EAP Policy Pre Approval application form must be submitted with a minimum of 30 days clear advance notice excluding the date of receipt of application in the concerned office & receive approval for activity.

Who is eligible to represent a company in a trade fair/event/activity abroad and avail EAP grant?

Assistance shall be available only if the journey has been performed by a Regular Employee/Director/Partner/Proprietor of the company.

What is the time limit for submission of EAP claim?

A claim to be deemed valid must be submitted within 60 days from the date of occurrence of the approved activity.

Is travel by Business Class reimbursed under the MDA grant?

No, travel grant is only available for travel by Economy Excursion Class only. Under such cases, only equivalent fare is reimbursed.